Delivery Information

At Heaven Therapy we aim to despatch all Dermalogica Skincare parcels the same day (or next day for weekends) with Royal Mail. If you are not at home during normal office hours you can provide us with an alternative delivery address where someone will be available to take in your parcel. Please note that no deliveries take place on a Sunday or Bank Holidays.

What are the delivery costs?

Order value £10-£49.99- £3.39 Royal Mail 48
Order Value £50+ -
FREE Royal Mail 48 or £5.59 Upgrade to Royal Mail 24
Order Value £100+ - FREE Royal Mail 24
DPD options available online
Royal Mail 2nd Class £2.70 (Tracked) (For Samples)
Click & Collect from Cullercoats Salon FREE

For click & Collect, we will text you on receipt of your order to let you know your order is ready for collection during our opening hours.

Our opening hours are Monday 9-7pm, Tuesday 9-6pm, Wednesday, Thursday & Friday 9-8pm and Saturday 9am-4pm

You can contact us with any questions prior to ordering online by emailing us or calling 01912534504  and asking to speak to one of our Dermalogica Skincare Experts.

Please note will only consider claims for lost items sent by UK delivery 18 working days after despatch.

All delivery times are subject to stock availability and the delivery method chosen. Orders are usually dispatched Monday to Friday.